The most important aspect of every ticket is the due date. Please ensure that you include a due date using the dropdowns and in the description section as well.
Once you submit a ticket, you will receive a confirmation email. Most tickets will be completed within a week to two weeks depending on the time of year and the ticket queue i.e., how many tickets are ahead of your request. Once the ticket has been fulfilled, you will receive a follow up email saying the ticket is cl…